Expert Watch Repair

David L. Cooper, CMH, AQT

(Certified Master Horologist, Accredited Quartz Watch Technician, National Horological Institute)

We are honored to announce our recent award of

Best of Richmond 2013! 

We have won the Best of Richmond Award for the sixth consecutive year!

See Watch & Pen in the news at the Richmond-Times Dispatch.

For award winning watch repair service in Richmond, Virginia and Central Virginia, choose Watch and Pen.

We service over 10,000 watches every year for our own clients, jewelry stores, and other retailers across Virginia and the entire United States.  We have access to parts that are unavailable to other companies, including the manufacturer.

Trust no one but the best for your watch repair, restoration, and service needs.

To mail your watch in for repair, please visit our Repair Shipping Instructions.

When you need the top watch professionals to service your watch, Watch & Pen is the only place to go!

We specialize in the servicing, repairing, and maintenance of all quartz, battery operated, kinetic, automatic, chronometer, and chronograph mechanical watches and timepieces, including pocket watches.  We provide full restoration of antique timepieces, complications, and wristwatches as well.  It has been our experience that we are able to provide repair and service for your watch, even when others have failed or not been able to repair your timepiece.  As such, we are confident that we have the solution to the problems with your timepiece through our overhaul service, movement repair, movement replacement, and retrofit services.

We offer band sizing and band adjustment, bracelet links and band links, clasp repair and clasp adjustment, clasp replacement, band replacement, and bracelet replacement.

We also offer an extensive and wide variety of: leather straps, leather bands, alligator straps, alligator bands, lizard straps, lizard bands, stingray straps, stingray bands, ostrich straps, ostrich bands, shark straps, shark bands, snake straps, and snake bands from Hadley Roma (Hadley-Roma) and Hirsch.  The full range of lug widths are available in sizes from 6mm to 28mm in short, regular, and long lengths.  We offer replacement metal bands and bracelets, including solid 18K Rolex style oyster and jubilee replacement bands, and two tone Rolex style stainless steel and 18K oyster and jubilee bands.

We stock over 75 different Energizer button cell batteries which we provide with our battery replacement service and quartz movement overhaul service.  We recommend only Energizer batteries, for their particular gasket resistance to corrosion and leakage.  We have found that all other brand button cell batteries have leaked at some point in time.  We proudly recycle used batteries in our effort to do our part protecting the environment.

We supply capacitors for Citizen Ecodrive, Seiko Kinetic, Seiko Solar, Pulsar Kinetic, and Pulsar solar timepieces.

Click Here to see some of the advanced techniques that our Certified Master Horologist uses.

What is Horology?

What is a Certified Master Horologist? 

The following is a list of a fraction of the watch brands that we service: